This site is owned by Premiere Nutrition Ltd. t/a Nutrition X (hereafter THE MERCHANT) and registered in England, Registration No. 08153712, with registered address at Q1, Quadrant Way, Hardwicke, Gloucester, United Kingdom, GL2 2RN. (hereafter THE MERCHANT ADDRESS), VAT Registration No. 170 2486 20 and email address at info@nutritionx.co.uk.

Any purchase of goods from the site www.nutritionx.co.uk (hereafter THE MERCHANT SITE) requires the customer to consult and accept these terms and conditions. The click validating the order implies full acceptance of these terms and represents the customer's "digital signature".

PURPOSE

These terms and conditions are intended to define the rights and obligations of the parties in the sale of goods proposed online by THE MERCHANT for the customer.

ORDER CONFIRMATION

All contractual information will be confirmed by email to the address specified by the customer during the purchasing act.

PROOF OF TRANSACTION

The records stored in THE MERCHANT's computer systems under reasonable safety conditions are considered proof of communications, orders and payments made between the parties. Purchase orders and invoices are stored on a reliable and durable system and can be produced as evidence.

PRODUCT INFORMATION

Every effort has been made to ensure the accuracy of the information presented on THE MERCHANT SITE. THE MERCHANT or its suppliers shall not be held liable for the consequences, accidents, or special damages arising from electronic transmissions or the accuracy of transmitted information, even in cases where THE MERCHANT was aware of the possibility of such damages. Manufacturer and brand names are only used for identification purposes. Product photos, descriptions and prices are non-contractual.

VALIDITY PERIOD OF OFFERS AND PRICES

Our offers and prices are valid for the day the site is consulted and are subject to change without notice. All prices on the website are inclusive of VAT if applicable and are shown at checkout on the products.

DELIVERY TERMS

Delivery charges on the website are subject to VAT depending on the country you select for delivery. The Channel Islands (Jersey and Guernsey) are exempt from VAT.

Products are delivered to the address specified by the customer on the purchase order and only to geographic zones that we service.

All products leave our premises in perfect condition. The customer must notify the carrier (or postman) of even the slightest trace of damage (holes, signs of crushing, etc.) to the parcel, and refuse the package if necessary. A new, identical product will then be sent to the customer at no additional charge.

No exchanges can be made at a later time for goods claiming to be damaged during carriage without notification at the time of reception.

As with any shipment, a delay or loss of goods is possible. In such a case, the carrier shall start an investigation. Every effort is made, for as long as necessary, to find the package. If the package is not found, the carrier will reimburse THE MERCHANT, who will deliver a new, identical package to the customer free of charge.

We shall not be held responsible for delayed delivery times due to the carrier, including for the loss of goods, bad weather or strikes

MINIMUM AGE POLICY

All products state that they are 'Not suitable for persons under 16 years of age'. Any products containing the ingredients - creatine or caffeine clearly state that they are 'Not suitable for persons under 18 years of age'.This is clearly stated in the warning section on each product page online and on the package of the product itself.

RIGHT OF USE

The use of any trademarks, logos or brands present on the site is strictly forbidden.

FORCE MAJEURE

Neither party will be deemed to be in breach of any of its obligations under the agreement as a result of any delay in performing or any failure to perform any such obligations by reason of any cause or event beyond the parties' control. A force majeure event includes, but is not limited to, any unforeseeable, inevitable, or unstoppable act, event, non-happening, omission or accident beyond the control of either party, despite all reasonable efforts made to the contrary. In addition to events usually recognized by the British courts, a force majeure event includes in particular (without limitation) the following: Strike, lock-out, earthquake, fire, storm, flood, lightning, explosion, impossibility of the use of public or private telecommunications networks.

In such circumstances, the party delayed or unable to perform ("Delayed Party") shall notify the other party ("Affected Party") within ten (10) business days following the date such events become known.

Unless prevented due to force majeure, both parties will meet within three months to examine the impact of the event and agree to the conditions under which the contract shall be continued. If the force majeure lasts longer than one (1) month, this agreement may be terminated by the injured party.

DATA PROTECTION

All personal data you provide us with is used to process your orders. This data will be treated in accordance with the Data Protection principles outlined in the Data Protection Act 1998.

LOST OF DAMAGE IN TRANSIT

THE MERCHANT will not be responsible for damage or loss of goods or part thereof in transit or for any discrepancy between the goods delivered and the goods ordered unless the customer gives written or email notice of a claim to THE MERCHANT and the carrier within three (3) business days of delivery.

In the event of damage of goods or part thereof in transit or for any discrepancy between the goods delivered and the goods ordered, the customer must hold the goods and make them available for inspection or collection by THE MERCHANT or its representatives on request.

DELIVERY ERRORS

The customer must inform THE MERCHANT immediately (the same day or, at the latest, the first business day following delivery) concerning any claim of delivery error or non-conformity of goods, in kind or in quality, compared with the information on the purchase order.

Any claim made after this time period will be rejected.

All claims must be made in writing and sent to THE MERCHANT ADDRESS.

Any claim that does not respect the rules defined above cannot be taken into account and releases THE MERCHANT of any responsibility to the customer.

In the case of delivery error or exchange, all goods to be exchanged or refunded must be returned to THE MERCHANT in whole, in its original packaging and in perfect condition to THE MERCHANT ADDRESS.

For claims to be accepted, the customer must first make a declaration to THE MERCHANT concerning any returns and receive and THE MERCHANT's consent. If accepted, the customer will ship the package to THE MERCHANT ADDRESS.

Shipping fees shall be at THE MERCHANT's expense, except in the case where the goods do not correspond to the original declaration made by the customer concerning the return.

WARRANTY

The provisions hereof cannot deprive the customer of their right to legal warranty requiring THE MERCHANT to protect the customer against latent defects of goods sold.

The customer is expressly informed that THE MERCHANT is not the manufacturer of the goods presented in THE MERCHANT SITE and that THE MERCHANT shall not be held liable for defective goods.

In the case of damage to a person or property resulting from a product defect, only the product manufacturer shall be held liable and sought after by the customer, by means of the information provided on the packaging of said product.

All products sold on THE MERCHANT SITE are under a one (1) year warranty. All products that have been modified or repaired by the customer or any other party not chosen by THE MERCHANT are not covered by this warranty.

The warranty can be extended according to the terms provided in store and on the website.

RIGHT TO WITHDRAWAL/RETURNS POLICY

In accordance with the Distance Selling Regulations 2000, the customer has the right to a cooling off period of fourteen (14) business days, starting at the time goods are received, to cancel the contract and return goods at their own expense, without having to give a reason. All returns must be indicated beforehand with THE MERCHANT customer service department. All goods must be returned to THE MERCHANT ADDRESS with the completed "Returns Form' found here.

The cooling off period and right to cancel do not apply to contracts, orders for any goods made to your specification, any downloaded goods or unsealed goods.

Only complete and unused goods in perfect condition for resale will be accepted. No refunds or exchanges will be made for incomplete, damaged or unsealed goods, including damage to original packaging. The customer can exercise this right to withdrawal without penalty, excepting the return fee for the goods.

REFUNDS

If the customer exercises the right to withdrawal, they have the option of requesting a full refund or exchange of goods. If an exchange is requested, all shipping expenses shall be the responsibility of the customer.

If the right to withdrawal is exercised, THE MERCHANT will make every effort to refund the customer within 14 days. THE MERCHANT must also refund the cost of standard postage as advertised on your website.

PARTIAL INVALIDITY

These terms and conditions remain valid and in force, even if one or more clauses are invalid or declared so under any law, regulation or following the final decision of a competent court.

NON-WAIVER

No failure of either party to exercise any power given to it in these terms and conditions or to insist upon strict compliance by the other party with its obligations hereunder shall constitute a waiver of either party's right to demand exact compliance with the terms hereof.

APPLICABLE LAW AND COMPETENT JURISDICTION

In form and content, these Terms and Conditions shall be governed by and construed in accordance with English law. All orders placed on THE MERCHANT SITE strictly imply the acceptance of THE MERCHANT's terms and conditions.

In case of dispute or claim, the customer agrees to seek an amicable solution with THE MERCHANT before proceeding with any legal action. In the event where such a solution cannot be found, any disputes concerning the sale (price, Terms and Conditions, products, etc.) will be subject to the exclusive jurisdiction of the English courts.

Nutrition X Social Media Prize Draw T&CS

The promoter is: Premiere Nutrition Limited t/a Nutrition X (company no. 8153712) whose registered office is at Q1 Quadrant Way, Hardwicke, Gloucester, GL2 2RN, United Kingdom.

The entry requirements for this competition are as follows:

The winner must be at least 16 years of age.
The winner must have made a purchase that they have then been invited to review.
The winner must have left a review for at least one of our products on the reviews.io platform.
The winner must have a registered account on nutritionx.co.uk so that we can apply credit.

This excludes employees of Nutrition X and their close relatives, and anyone otherwise connected with the organisation or judging of the competition.

By entering this competition, an entrant is indicating their agreement to be bound by these terms and conditions.

Multiple entries from the same person will be accepted on the grounds of one entry per review.

This a recurring competition, with entries accepted between the first and last day of every month.

No responsibility can be accepted for entries not received for whatever reason.

The rules of the competition and how to enter are as follows:

To enter this competition, you must leave a review of a purchased product on https://www.reviews.io/. Every month a winner will be drawn at random from all valid entries.

The promoter reserves the right to cancel or amend the competition and these terms and conditions without notice in the event of a catastrophe, war, civil or military disturbance, act of God or any actual or anticipated breach of any applicable law or regulation or any other event outside of the promoter’s control. Any changes to the competition will be notified to entrants as soon as possible by the promoter.

The promoter is not responsible for inaccurate prize details supplied to any entrant by any third party connected with this competition.

The prize is as follows: 5000 loyalty points credited to the customers registered account.

The prize is as stated, and no cash or other alternatives will be offered. The prize is not transferable. The prize is subject to availability, and we reserve the right to substitute any prize with another of equivalent value without giving notice.

The promoter accepts no responsibility for any costs associated with the prize which are not specifically included in the prize.

Winners will be chosen at random by software, from all entries received and verified by promoter and or its agents.

The winner will be notified by email within 10 days of the closing date. If the winner cannot be contacted or does not claim the prize within 14 days of notification, we reserve the right to withdraw the prize from the winner and pick a replacement winner.

Nutrition X & Glasgow Warriors Prize Draw T&CS

The prize draw is open to all residents of the UK aged 18 and over.

The prize draw is not open to employees (including families of employees) of Nutrition X, or anyone directly connected with the prize draw.

The prize draw starts at 17:00 on 16/05/2024 and ends at 17:00 on 21/05/2024. (Prize Draw Period)

Prizes: One (1) winner will receive 4X match day tickets within the Harper Macleod Club Deck for Glasgow Warriors VS Zebre Parma on Friday 31^st

Entry into the prize draw is free. Entry into the prize draw must be on/via the official Nutrition X Instagram account (@nutrition.x). To enter the prize draw you must follow Nutrition X, like the competition post and leave a comment on the competition post tagging another Instagram account.

By entering the prize draw, all entrants acknowledge and understand that the personal data submitted with their entry on 16/05/2024 shall be processed by the promoter in order to run the prize draw. Personal data shall be processed by the promoter in accordance with the Nutrition X privacy notice, a copy of which is available here. The name and contact details of the winner will be used by the promoter, in order to award the prize and may be shared by the promoter with its agents or contactors to administer the prize draw. A printed copy of the Nutrition X privacy notice can be provided on request from The Data Protection Officer, Q1 Quadrant Way, Hardwicke, Gloucester, GL2 2RN, United Kingdom.

The winner will be chosen from a random draw of correct entries.

The winner will be notified by direct message on or before 22/05/2024 and given details on how to claim their prize. If a winner does not respond to the promoter within 2 days of being notified by the promoter, then the winners prize will be forfeited, and the promoter shall be entitled to select another winner.

The promoter will send the prize to the winners via the Scottish Rugby Ticketing app. This will be done via the transfer of tickets from our registered account to theirs.

The prize will be sent to the winner by the promoter by the 27/05/2024

The prize is non-exchangeable, non-transferable, and is not redeemable for cash or other prizes.

The promoter accepts no responsibility for any costs associated with the prize which are not specifically included in the prize (such as travel and accommodation).

The promoter reserves the right to alter, amend or terminate the prize draw without prior notice, provided that the promoter shall not exercise this right unreasonably.

The promoter reserves the right to exclude any entries which they believe to be fraudulent or based on misconduct.

The promoter and its agents accept no responsibility for difficulties experienced in submitting an entry to this prize draw.

Entry into the prize draw is acceptance of these terms and conditions.

The prize draw and these terms are governed by English law and subject to the exclusive jurisdiction of the English courts.

The promoter is Nutrition X, Q1 Quadrant Way, Hardwicke, Gloucester, GL2 2RN, United Kingdom.